Learning About Feedback Two
Giving criticism and receiving feedback is how people learn
from there mistakes, however, how this advice is given will dictate just how much
someone is going to learn from it. Likewise, learning how to receive advice is
equally, if not more important. There are two articles that come to mind when
thinking about these topics:
1) “To err is human – and a powerful prelude to
learning”, By Claudia Williams,
To err is human -
and a powerful prelude to learning (hechingerreport.org)
2)
“Try Feedforward Instead of Feedback”, By
Marshall Goldsmith.
Try
Feedforward Instead of Feedback - MARSHALL GOLDSMITH
In the first article, “To err is human – and a powerful
prelude to learning”, by Claudia Williams, she makes an argument about how
making mistakes is a part of learning as opposed to having done something
correctly the first time. There is research into the subject that Williams
points out that shows that when students are confident in their answers, but
wrong, these are classified as positive mistakes. Correcting them and
reassuring that their answer was a confident error will help them retain the
information in the long run. This is interesting because a lot of times when
students are wrong, there is never any feedback, which is detrimental to
learning. Moreover, the article brings another interesting article, from Carol
Dweck’s, Growth Mindset, which talks about how a lot of the US education
system is resistant to errors and responding to their progress, and that halts students
learning. One last interesting concept that this article shows, is just how different
other countries approach this idea. Japan for example, encourages students to
explore errors, which in term helps create healthier and more productive
mindsets around errors.
In "Try Feedforward Instead of Feedback," Marshall
Goldsmith brings up this concept of Feedforward, which highlights some
concepts such as, but not limited to; being productive and positive will negate
being defensive, having more objective advice then personal criticism, and
people will listen to feedforward, then they will feedback. But what
exactly is this “feedforward”? Giving feedforward is better for enhancing
communication and foster a more direct approach to be positive. The article
also does a good point in bringing up how being forward with people in a way
that doesn’t make them align their self-image, since people are prone to do
that. Nevertheless, the article is good at highlighting how this is a good skill
to possess. From management, or giving feedback to your peers, being
feedforward is more productive than giving feedback.
In my own opinion, I think that this is solid advice. For
instance, a lot of time being defensive, like what Goldsmith brought up, is a natural
response to being told “you are wrong”. I think that leading with a positive
remark, or re-evaluating with acknowledging the positive mistakes, aid in a growth
centric mindset. Moreover, I think that being able to acknowledge this will help
me grow in being able to give more positive constructive criticism. Lastly, I
think the most important part of giving feedback is being able to take it and
use it and grow from it.
I think you made a very good point when you said, "Learning how to receive advice is equally, if not more important." I think it is important to learn how to take someone's advice without taking offense to it as well. I believe advice can be very important in playing a key role in someone's development, whether that be in storytelling or just life in general. If we are too closed off to advice or criticism, we will never be able to learn and hone in our craft. I also agree that some people might take advice as someone telling them they are wrong, and that is where they get defensive, like you mentioned. It is good to stand up for yourself, but it is also good to be humble enough to take someone's advice, because it might be life changing.
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